What each location offers
- FedCard enrollment, balance inquiry, benefit disbursement
- Telehealth booths for remote medical consultation
- COMPASS kiosks showing tract-level data and service access
- Bill-pay and check-cashing for unbanked households
- Voter registration and civic module
- Internet access
- Community meeting space
- Federal employee serving as the locality's COMPASS liaison — working on Fed-local relations, informed by Census Tract Sensor data
The COMPASS liaison
The federal employee at each Post Office 2.0 is salaried federal workforce. The position is responsible for local Fed-local relations, informed by Census Tract Sensor data. When COMPASS scores trigger Targeted or Intensive intervention, the Post Office 2.0 liaison coordinates delivery.
Telehealth at the Post Office
Telehealth booths at Post Office 2.0 locations are the physical anchor of the Distributed Healthcare Tier 4 (Telehealth and mobile) layer. Any American can walk into a Post Office, sit in a booth, and have a video consult with a specialist who would otherwise be unreachable in their region. Booth capacity is approximately 1,500 specialist-hours per booth per year. Workforce is sourced via standard credentialing — approximately 10–15% of the existing specialist pipeline absorbed.
Place in the architecture
Post Office 2.0 is the physical transmission rail of the Accord — the counterpart to FedCard, which is the digital transmission rail. Together they implement the design principle of automatic delivery over discretionary programs. COMPASS measures, FedCard and Post Office 2.0 transmit, approved operators execute within National Statistics Board standards.
COMPASS-triggered storefront siting
The COMPASS Food-access desert indicator (Civic Life primary, Flourishing cross) triggers Post Office 2.0 storefront siting and Community Investment hub deployment in tracts where USDA-defined low-access populations cross the threshold. Source: USDA ERS Food Access Research Atlas (~17M people in low-access areas).